Refund Policy

Our refund policy is outlined as follows:

For Self-Paced Learning:

Raise a refund request within 7 days of the course purchase.
Money-back guarantee is void if the participant has accessed more than 30% of the course content.
Any attempt to download our self-paced video learning content will void the Money-back guarantee.
For Instructor-Led Training:

Raise a refund request within 4 calendar days of the commencement of the first batch you are eligible to attend.
Money-back guarantee is void if the participant has accessed more than 200% of the course content or has attended Online Classrooms or received recordings for more than 1 day.
Attempting to download any course material from our LMS will void the Money-back guarantee.

Partial Refund:

If you raise a refund request after 7 days but within 30 days of purchasing the course, you will receive 75% of the total fees paid. However, no refund will be provided if you raise a request beyond 30 days of course purchase.

Refund Request Process:

Please reach out to our support team through the Help & Support section on our website to initiate a refund request.

Refunds for Duplicate Payment:

Refunds for duplicate payments made by the delegate will be processed via the same source (original method of payment) within 10 working days post-intimation by the customer.

Refund Processing:

All refunds will be processed within 10 working days after the refund request is approved by Sivani Academy.

By using our services and enrolling in our courses, you acknowledge that you have read, understood, and agreed to our Privacy Policy, Terms of Use, and Refund Policy.

Sivani Academy Software Training Institute, Coimbatore