Sivani Academy (“Sivani Academy,” “we,” or “us”) is committed to protecting
your privacy, we take data protection and privacy very seriously. This Privacy
Policy (“Policy”) describes how Sivani Academy collects, uses, shares and
secures the personal information you provide when you visit the Websites and
Mobile Apps owned and operated by Sivani Academy (listed below), and when you
use our Service(s). It also describes your choices regarding the use, access, and
correction of your personal information. The use of information collected
through our Service(s) shall be limited to the purpose of providing the service
for which you have engaged Sivani Academy. The capitalized terms used in this
Policy but not defined herein shall have the same meaning as defined in our
Terms of Service at (“Terms”).
Sivani Academy Website and Mobile Apps
Please read this
use Sivani Academy.
Notice to End Users
In some cases, an administrator may create an
account in Sivani Academy on the behalf of an “End-User” and may provide his/her
information, including Personal Information. In such cases, the administrator
who may be your Employer or a Sivani Academy Authorized Training Partner (ATP)
is our “Customer.” We collect Information under the direction of our customers
and have no direct relationship with the End-User whose personal data we
An end-user's use of the Sivani Academy
platform may be subject to the Customer’s policies if any.
Our Customer must have the authority to act on
behalf of the End-User and to consent to the collection and use of their
If you are an End-user using our platform,
please direct your privacy inquiries to your administrator. Sivani Academy is
not responsible for the privacy or security practices of our customers, which
may differ from those set forth in this privacy statement.
Sivani Academy may send personalized
advertisements or Marketing communication to end-users.
Personal data collected by Sivani Academy may
be stored and processed in your region, and in any other country where Sivani
Academy or its affiliates, data sub-processors operate facilities. To
facilitate Sivani Academy global operations, we may transfer and access such
information from around the world, including from other countries in which the
Company has operations. A list of the Sivani Academy‘s global offices is
available here. This Privacy Statement shall apply even if Sivani Academy
transfers Data to other countries.
Currently, Sivani Academy and its data sub-processors have data centers in India.
The data we hold may also be processed by
employees operating in the countries listed above, Such staff may be engaged in,
among other things, product development and customer and technical support. The
data protection and other laws of these countries might not be as comprehensive
as those in your country. By submitting your data and/or using Our Services,
You consent to the transfer, storing, and processing of Your data in these
Note to our customers in Europe: We transfer
personal data from the European Economic Area and Switzerland to other
countries, some of which have not been determined by the European Commission to
have an adequate level of data protection. When we do, we use contracts, to
help ensure your rights and protections travel with your data. By submitting
your data and/or using Our Services, You consent to the transfer, storing, and
processing of your data in these countries.
Use of your Personal Information and Other
govern the use of personal information you provide to us. We use your personal
information solely to provide our services to you. We also use your Personal
Identifiable Information (PII) together with other Personally Non-Identifiable
Information (non - PII)to help us better understand our users and to improve
the content and functionality of our site.
Personal Identifiable Information
We may collect the following personal
information from you in the following situations When you visit our website or
mobile apps and voluntarily provide the following information via one of our
contact forms, via a chat or phone session, or as part of a purchase of one of
our courses or register on our site:
Contact Information, such as name,
email address, mailing address, phone number, IP
Information about your business,
such as company name, company size, business type
Billing Information, such as credit
card number and billing address;
payment transactions are processed through secure payment gateway providers. We
do not store any card information (other than the last 4 digits of your card)
in our servers.
When you use our Learning Management System,
our support system, or respond to our surveys:
Contact Information, such as name,
email address, mailing address, IP address, geographic location, or phone
Unique Identifiers, such as
username, or password;
Name and e-mail address when you
provide feedback from the Service(s)
When you use our community website or blogs Please refer to our section on Public Forums
Users may, however, visit our Site
anonymously. We will collect personal identification information from Users
only if they voluntarily submit such information to us. Users can always refuse
to supply personally identification information, except that it may prevent
them from engaging in certain Site related activities.
Non-Personal Identifiable Data:
We capture some Non Identifiable data in our
logs. The data in the logs includes
- Browser type
- Language preference
- Time zone
- Screen size
- Referring/exit pages
We may use the personal information collected
from within the Websites or when you use the Service(s) to:
Provide you with the Service(s).
Send you communication from the
Assess the needs of your business
to determine or suggest suitable products.
Send your requested product or
Respond to customer service
Administer your account.
Send you promotional and marketing
Facilitate your transactions with
other users when you use our Service(s).
Perform statistical analyses of
user behavior and characteristics at an aggregate level in order to measure
interest in and use of the various areas of the site.
When you provide
us with personal information about your contacts we will only use this
information for the specific reason for which it is provided.
If your subscription was provided by your
employer or a Sivani Academy Authorised training partner, we will share
information, including personal information with them.
We may transfer personal information to our
Group Companies and sub-contractors that help us provide our Service(s).
Transfers to subsequent third parties are covered by the service agreements
with our data processors. We reserve the right to disclose your personal data
as required by applicable law, in response to lawful requests by public
authorities, including meeting national security or law enforcement
requirements, and when we believe that disclosure is necessary to protect our
rights and/or to comply with a judicial proceeding, court order, or other legal
process served on us.
In the event Sivani Academy goes through a
business transition, such as a merger or acquisition by another company, or
sale of all or a portion of its assets, your user account, and personal data
will likely be among the assets transferred. You will be notified via email and
via prominent notice on our Websites of any such change in ownership or
control. We may also disclose your personal information to any other third
party with your prior consent.
Data from Third Parties
We also obtain data from third parties. We
protect data obtained from third parties according to the practices described
in this statement, plus any additional restrictions imposed by the source of
the data. These third-party sources vary over time, but have included:
Data brokers from whom we purchase
demographic data to supplement the data we collect.
Social networks when you grant
permission to access your data on one or more networks.
Existing or past learners who
participate in our referral program
Service providers that help us
determine a location based on your IP address in order to customize certain
products to your location.
Partners with which we offer
co-branded services or engage in joint marketing activities, and
Publicly-available sources such as
open government databases or other data in the public domain.
We may receive
Personal Information about you from other sources like postal mail, telephone, or fax. We may add this information to the information we have already
collected from you via the Site in order to improve the products and services
Correction, Removal, or Export of Personal
Sivani Academy acknowledges that you have the
right to access, edit and delete your personal information at any time. Upon
request, we will provide you with reasonable access to the personal information
we collect about you. You will have the opportunity to correct, update, modify
or delete this information as follows:
If you have independently signed up
with Sivani Academy.
You may access, update or export your Personal Information included in your
online Sivani Academy account at any time by logging into your account and
going to your profile or by reaching out to us
If you are using an
enterprise-provided account (Sivani Academy Authorized Training Partner or your
Employer) Please review the section Notice to End Users
Deletion: If you request access to your personal information and discover that
that information is wrong, we strive to give you ways to update it quickly or
to delete it – unless we have to keep that information for legitimate business
or legal purposes. We aim to maintain our services in a manner that protects
information from accidental or malicious destruction. Because of this, after
you delete information from our services, we may not immediately delete
residual copies from our active servers or backup systems
Exception in Data Portability: There may be
limits to the amount of information we can practically provide. For example, we
may limit an individual’s access to personal information where the burden or
expense of providing access would be disproportionate to the risks to the
individual’s privacy or where doing so would violate others’ rights.
Exception in Data Correction: Even after
updates to your Personal Information, we may maintain and store older versions
of such information within our databases, access logs and other records in
order to comply with other routine data audits.
We partner with third parties to manage our
advertising on other sites. Our third-party partners may use technologies such
as cookies to gather information about your activities on our Website and other
sites in order to provide you advertising based on your browsing activities
and interests. If you like to opt-out, please reach out to us here.
Analytics & Web-beacons
Sivani Academy uses third-party software for
analytics. All metrics information collected from your usage of the Service(s)
shall be transmitted to our analytics provider. This information is then used
to evaluate how users use our platform, and to compile statistical reports on
user activity for us. We further use the same statistical analytics tool to
track or to collect your Personally Identifiable Information (PII). We will use
this information in order to maintain, enhance, or add to the functionality of
the Service(s) and to personalize the experience for you. Aggregated
information and analysis may be made public where desired by Sivani Academy.
We and our third-party advertising partners
use technologies such as web beacons in analyzing trends, administering the
website, tracking users’ movements around the site, and gathering demographic
information about our user base as a whole. We may receive reports based on the
use of these technologies by these companies on an individual and aggregated
Do Not Track
Currently, various browsers — including
Internet Explorer, Firefox, and Safari — offer a “do not track” or “DNT” option
that relies on a technology known as a DNT header, which sends a signal to Web
sites visited by the user about the user's browser DNT preference setting. Sivani
Academy does not currently commit to responding to browsers' DNT signals with
respect to the Company's Web sites, in part, because no common industry
standard for DNT has been adopted by industry groups, technology companies, or
regulators, including no consistent standard of interpreting user intent. Sivani
Academy takes privacy and meaningful choice seriously and will make efforts to
continue to monitor developments around DNT browser technology and the
implementation of a standard.
Links to Third Party Sites
Our Websites contain links to other websites
that are not owned or controlled by Sivani Academy. Please be aware that we are
not responsible for the privacy practices of such other websites or third
parties. We encourage you to be aware when you leave our Websites and to read
the privacy policies of each and every website that collects personal
Our Websites offer publicly accessible blogs,
tutorials, or community forums. You should be aware that any information you
provide in these areas may be read, collected, and used by others who access
them. To request the removal of your personal information from our blog or
community forum, reach out to us. In some cases, we may not be able to remove
your personal information, in which case we will let you know that we are
unable to do so and why.
Sivani Academy may provide bulletin boards,
blogs, tutorials, or community threads on the Company’s Web sites. Any personal
information you choose to submit in such a forum may be read, collected, or
used by others who visit these forums and may be used to send you unsolicited
messages. Sivani Academy is not responsible for the personal information you
choose to submit in these forums.
Remember that when you share information
publicly, it may be indexed by search engines.
Single Sign-On & Other Social Media
Our Websites include social media features,
such as the Facebook “Like” button, the “Share This” button or interactive
mini-programs. Where we have your consent, these features may collect your IP
address, which page you are visiting on our Websites, and may set a cookie to
enable the feature to function properly. Social media features and widgets are
either hosted by a third party or hosted directly on our Websites. Your
company providing them.
You can log in to our Websites using sign-in
services by LinkedIn. The services will authenticate your identity and provide
you the option to share certain personal information with us such as your name
and email address.
Communications from the Websites
We will send you announcements related to the
Service(s) on occasions when it is necessary to do so. For instance, if our
Services) are temporarily suspended for maintenance, we might send you an email.
Generally, you may not opt out of communications that are not promotional in
nature. If you do not wish to receive them, you may delete your account.
Our Websites and Service(s) have industry-standard security measures in place to protect against the loss, misuse, and
alteration of the information under our control. When you provide us with
sensitive information (such as credit card information or login credentials),
we will encrypt that information via Secure Socket Layer (SSL).
Although we will do our best to protect your
personal data, we cannot guarantee the security of your data transmitted to our
Websites or via the Service(s) and any transmission is at your own risk. Once
we receive your personal information, we will use strict procedures and
security features to try to prevent unauthorized access.
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized
access, alteration, disclosure, or destruction of your personal information,
username, password, transaction information, and data stored on our Site.
Our website is scanned on a regular
basis for security holes and known vulnerabilities in order to make your visit
to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is
contained behind secured networks and is only accessible by a limited number of
persons who have special access rights to such systems, and are required to
keep the information confidential. In addition, all sensitive/credit
information you supply is encrypted via Secure Socket Layer (SSL) technology.
All payment transactions are
processed through secure gateway providers and are not stored or processed on
We post customer testimonials/comments/reviews
on our Websites which may contain personal information. Prior to posting the
testimonial, we obtain the customer's consent to post their name along with
their testimonial. If you want your testimonial removed, please reach out to us
Children's Personal Information
Sivani Academy does not knowingly collect any
personal information from children under the age of 16 (or an age that is
lawfully considered a child in your jurisdiction). If you are under the age of
16 (or lawfully considered a child in your jurisdiction), please do not submit
any personal information through our Websites or Service(s). We encourage
parents and legal guardians to monitor their children’s Internet usage and to
help enforce this Policy by instructing their children never to provide
personal information through our Service(s) or Websites without their
permission. If you have reason to believe that a child under the age of 16 (or
lawfully considered as a child in your jurisdiction) has provided personal
information to us through our Websites or Service(s), please contact us and we
will endeavor to delete that information and terminate the child’s account from
Sivani Academy has the discretion to update
main page of our Site, revise the updated date at the bottom of this page and
send you an email. We encourage Users to frequently check this page for any
changes to stay informed about how we are helping to protect the personal
information we collect. You acknowledge and agree that it is your
modifications. Your continued use of this website or the Service(s) following
the posting of any amendment, modification, or change to this Policy shall
constitute your acceptance of the amendments to this Policy. You can choose to
discontinue the use of the Websites or Service(s) if you do not accept the terms
of this Policy, or any modified version of this Policy.
Contacting Sivani Academy
If you have any questions about this privacy
policy or your dealings with the Sivani Academy, you can reach out to us using
the Sivani Academy Help and Support page.
You can also reach out to us through email
at firstname.lastname@example.org or postal mail at :
59 &60, 1st floor,
Innisai Nagar, Mathampalayam
Coimbatore – 641019, Tamilnadu
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